I Like Taking Surveys
Posted by Busyview on November 19, 2008
Some people just do not like to take customer satisfaction surveys. Let’s face it; they all have their reasons which may vary. Maybe they are just too busy so they do not have the time for it. Perhaps it is that they feel like they will have to give too much personal information out which they don’t want to give. Maybe the reason is that they could really care less about helping a certain business improve itself. The reasons could go on and on.
I do not mind taking a customer service survey at all though. In fact, I jump at the chance to take customer surveys! You know, it is not they really take all of that much time to complete. Plus there are benefits you can receive from taking these surveys.
Every so often if I’m shopping and they ask me if I have a moment to answer a few questions, I will always do it. Also, if there is a web site mentioned on a receipt where I can do a survey, I will get on line and do that. Heck, even if I’m online and one of those pop up surveys comes up, I’ll dive right in. Maybe I’m weird or something, but I just get a real kick out of taking surveys.
Susan J said,
Recently, my electric company sent me a survey. It took about twenty minutes to fill out. I thought that would be the end of it but a few weeks later in the mail I received a personalized plan on how to save money on my electric bill according to the information I had sent the company. There were a lot of ideas and suggestions I had not thought of, and I really appreciated the ideas. Business has always run on customer satisfaction, surveys are a great tool to understand your customers changing needs.
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